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Opened in 1993, Terminal 5 of Chicago O’Hare International Airport, or O’Hare Airport is serving Illinois. Major carriers such as United Airlines and Qatar Airways use it significantly. When it comes to the main highlight of ORD Airport, is Terminal 5.
O’Hare International Airport Terminal 5 is spread over an extensively long area and has a total of 35 non-sequential gates which is the highest for any concourse. This is why it has a separate building equipped with various transportation options for easy transition within and around the terminal.
Furthermore, this terminal has amenities and services such as dining, a parking lot, lounges, and more for arriving and departing passengers.
Chicago O’Hare International Airport (ORD) Terminal 5 Guide
ORD or O’Hare Airport Terminal 5 was constructed in 1993. This terminal was initially called the International Terminal. This is because all major international arrivals and departures occur here. Before its construction, international flights were temporarily relocated to Terminal 4. Airlines such as Delta, Frontier, and Air India use it to offer flights to New York, Rome, and other routes.
In terms of facilities, the Chicago O’Hare Airport Terminal 5 consists of dedicated parking, airline lounges, restaurants, shops, and ATMs. Additionally, the complex is separated from other terminals but is easily accessible via public/ground transportation. One can take the ATS (Airport Transit System), a taxi, or a shuttle to/from here.
Lastly, this terminal has the Chicago Airport’s only US Customs and Border Protection facility. Some details about this airport as well as the terminal have been tabulated here:
| Terminal | Terminal 5 |
| Founded in | 1993 |
| Type | Public |
| Hub for | United Airlines, American Airlines |
| Address | 10000, W Balmoral Ave, Chicago, IL 60666, United States |
| Phone Number | (800) 832-6352 |
| Official Website | www.flychicago.com |
| Social Media | Facebook: https://www.facebook.com/fly2ohare/ Twitter: https://twitter.com/fly2ohare YouTube: https://www.youtube.com/user/ChicagoAviationDept Instagram: https://www.instagram.com/fly2ohare/ Flickr: https://www.flickr.com/photos/fly2ohare/albums |
Chicago O’Hare Airport (ORD) Terminal 5 Airlines
From Terminal 5, several air operators are executing their passenger flights. At O’Hare Terminal 5, over 40 of these smoothly manage their flight operations through multiple gates. Some airlines use this terminal for either arrivals or departures while others rely on it for their complete operations.
To know these airlines, check the table below:
| Airlines | Operations at the Terminal |
|---|---|
| Aeromexico | Arrivals/departures |
| Air India | Arrivals and departures |
| Air Serbia | Arrivals, departures |
| Air France | Arrivals/departures |
| Air New Zealand | Departures, arrivals |
| American Airlines | International arrivals |
| All Nippon | Arrivals |
| British Airways | Arrivals and departures |
| Austrian Airlines | Arrivals/departures |
| Delta and Delta Shuttle | Arrivals, departures |
| Copa Airlines | Departures and arrivals |
| Contour Airlines | Arrivals and departures |
| Cathay Pacific Airlines | Arrivals and departures |
| EVA Air | Arrivals and departures |
| Denver Air Connections (Key Lime Air) | Arrivals and departures |
| Finnair | Arrivals and departures |
| Etihad Airways | Arrivals and departures |
| Emirates | Arrivals and departures |
| Ethiopian Airlines | Arrivals and departures |
| Iberia Airlines | Arrivals |
| Frontier Airlines | Arrivals and departures |
| ITA Airways | Arrivals and departures |
| Icelandair | Arrivals and departures |
| Japan Airlines (JAL) | Arrivals |
| LOT Polish Airlines | Arrivals and departures |
| Korean Airlines | Arrivals and departures |
| KLM Royal Dutch | Arrivals and departures |
| Qatar Airways | Arrivals and departures |
| Lufthansa | Arrivals |
| SWISS | Arrivals and departures |
| Royal Jordanian | Arrivals and departures |
| Southwest Airlines | Arrivals and departures |
| Scandinavian Airlines (SAS) | Arrivals and departures |
| Turkish Airlines | Arrivals and departures |
| Sun Country | Arrivals and departures |
| TAP Air Portugal | Arrivals and departures |
| Volaris Airlines | Arrivals and departures |
| United Airlines | International arrivals |
| Viva Aerobus | Arrivals and departures |
| WestJet Airlines | Arrivals and departures |
O’Hare Airport (ORD) Terminal 5 Baggage Claim
At terminal 5 of O’Hare International Airport, a total of 9 baggage claim counters are available. Flyers can use the map to know the location of the 1-9 O’Hare Terminal 5 baggage claim carousels.
Please note that every airline operating from this terminal has dedicated baggage counters. Travelers must inquire about the same by contacting the helpdesk of their respective airlines. Besides, one can also dial (773) 894-9111 in case of an emergency concerning the baggage.
O’Hare Airport Terminal 5 Lost & Found
At O’Hare International Airport Terminal 5, different agencies are handling issues concerning lost and found services. In case travelers want to locate a lost or missing belonging, they must head to the closest organization/agency for the same.
If a traveler is unaware of the spot where he/she has last seen the item, it is suitable to contact the concerned authority separately. Here are the contact details to get in touch with the lost and found organizations at ORD for reporting online or in person:
| Organization | Contact Details |
|---|---|
| Airport Transit System or ATS | Call: (773) 601-1817, Email: [email protected] |
| Parking Facilities | For Keys (Standard Parking): (773) 686-7530 Other Items (Chicago Police): (773) 686-2385 |
| Food and Restaurant Services | (773) 377-7804 |
| Custom Area (Terminal 5) | (773) 686-3157 |
| Rental Cars | Multi-Modal Facility: (773) 462-9515 |
| Hudson News | (773) 686-7535 |
| Terminal’s Public Areas | (773) 686-2385 (Chicago Police) |
| Security Lines and TSA Checkpoints | (773) 377-1210 |
| Airlines, Gate Areas, and Ticketing Counters | Contact the concerned air operator |
O’Hare Airport Terminal 5 Lounges
To allow passengers to relax between and before/after their flights, O’Hare Airport has numerous lounges to offer. At Terminal Number 5, most lounges are airline-specific. It means that a passenger will need a membership or meet the pre-defined criteria to access a lounge.
The table below consists of the details about the lounges available at Chicago O’Hare Airport Terminal 5:
| Lounges/Airlines | Location | Contact Number |
|---|---|---|
| Delta Sky Club | Gate M13 | (800) 221-1212 |
| British Airways Lounge | Near, Gate M17 | – |
| SAS Lounge | Near, Gate M19 | – |
| Swissport Lounge | Gate M13 | – |
Note: To access these lounges, one will need a Star Alliance Gold membership and a same-day boarding pass.
O’Hare Terminal 5 Food & Beverage Concessions
ORD Terminal 5 consists of various food and beverage points. Departing as well as arriving flyers can access these outlets and enjoy food as per their preferences. Whether a flyer is looking for a healthy snack or other items, the airport has every option type.
More information about the O’Hare Terminal 5 food outlets and beverage points has been given below:
| Outlet Name | Location | Open Hours |
|---|---|---|
| Bar Siena | Gate M34 | 8:00 A.M. to 9:00 P.M. Daily |
| Big Bowl | Gate M11, Concourse M | 9:00 A.M. to 9:00 P.M. Daily |
| Burger King | Gate M11, Concourse M | 5:00 A.M. to 10:00 P.M. (Tuesday-Friday) 6:00 A.M. to 10:00 P.M. (Saturday-Monday) |
| Canteen Healthy Snacks – Vending Machine | Gate M11, Concourse M | 24/7 |
| Dunkin Donuts | Gate M16, Concourse M | 24/7 |
| Farm2Air Market | Gate M4, Concourse M | 4:30 A.M. to 8:30 P.M. Daily |
| Farmer’s Fridge – Vending Machine | Gate M21, Concourse M | 24/7 |
| Gate M8, Concourse M | ||
| Ticketing Area, Arrival | ||
| Gate M25, Concourse M | ||
| Gate M9, Concourse M | ||
| Garrett Popcorn Cart Kiosk | Gate M10, Concourse M | 8:30 A.M. to 9:00 P.M. Daily |
| Garrett Popcorn Shops | Gate M18, Concourse M | 8:00 A.M. to 9:00 P.M. Daily |
| Goddess on the Go | Gate M9, Concourse M | 4:00 A.M. to 9:00 P.M. Daily |
| Gate M27, Concourse M | 6:00 A.M. to 8:30 P.M. Daily | |
| Hub 51 | Gate M16, Concourse M | 6:00 A.M. to 11:00 P.M. Daily |
| McDonald’s | Baggage Claim Area, Concourse M | 5:00 A.M. to 9:00 P.M. Daily |
| Metropolis Coffee – Kiosk | Gate M30, Concourse M | 5:00 A.M. to 9:00 P.M. Daily |
| Nuts on Clark | Arrivals | 12:00 P.M. to 7:00 P.M. (Monday-Friday) 8:00 A.M. to 5:00 P.M. (Saturday-Sunday) |
| Pepsi – Vending Machine | Gate M37, Concourse M | 24/7 |
| R.J. Grunts Burgers & Fries | Gate M16, Concourse M | 8:00 A.M. to 10:00 P.M. Daily |
| Six Points Market | Gate M29, Concourse M | 6:00 A.M. to 8:00 P.M. Daily |
| Sparrow Coffee | Gate M6, Concourse M | 5:30 A.M. to 9:00 P.M. Daily |
| Sprinkles Cupcake – Vending Machine | Near Gate M14 | 24/7 |
| The Goddess and Grocer | Pre-Security/Ticketing | 5:00 A.M. to 10:00 P.M. Daily |
| The Hampton Social | Near Gate M5 | 6:00 A.M. to 9:00 P.M. Daily |
| The Protein Bar Kiosk | Near Gate M13 | 6:00 A.M. to 9:00 P.M. from Monday to Friday |
| Tocco | Gate M11, Concourse M | Bar: 7:00 A.M.-8:00 P.M.Dining: 12:00 A.M.-8:00 P.M. |
| Tortas Frontera by Rick Bayless | Gate M18, Concourse M | Bar: 6:00 A.M.-10:00 P.M.Dining: 6:00 A.M.-9:00 P.M. |
| Urban Olive | Gate M16, Concourse M | 10:00 A.M. to 10:00 P.M. Daily |
| Wow Bao | Gate M16, Concourse M | 10:00 A.M. to 8:00 P.M. Daily |
ORD Terminal 5 Retail Concessions
At Terminal 5 of ORD, multiple retail shops are available. Whether a flyer/visitor wants to buy an electronic accessory or a gift item, one can have it all here. However, each shop has a specific duration for opening hours and a particular location that one should know beforehand.
Below is the table containing essential details about retail concessions at Terminal 5 of Chicago Airport:
| Shopping Store | Location/Contact Number | Open Hours | Products/Services |
|---|---|---|---|
| I Love Chicago | M11, Concourse M Phone: (773) 462-0800 | 8:00 A.M. – 9:00 P.M. | Jewelry Apparel and Fashion Accessories Prints and paintings Sculptures Ceramic pottery Mosaic/mixed media |
| Polly Pocket (Mattel) – Vending Machine | Near Gate M14 | 24/7 | Dolls Playsets |
| Evolve | M14, Concourse M Phone: (773) 894-3435 | 24/7 | Snacks, Beverages, Electronics, Books, Gifts, Accessories |
| Brookstone | Gate M11, Concourse M Phone: (603) 759-8118 | 6:00 A.M. to 9:00 P.M. | Travel-related items, Gifts, Electronics, Accessories |
| InMotion | Gate M29, Concourse M | 8:30 A.M. to 4:30 P.M. | Headphones, Portable power Accessories, MP3 players, Digital cameras Camcorders |
| Wolford – Vending Machine | Near Gate M15, Concourse M | 24/7 | Innovative fabrics, Legwear, Lingerie, Bodywear |
| Lego – Vending Machine | Gate M18, Concourse M | 24/7 | Seasonal products, Toys, Accessories, Gifts |
| Premium Sound – Vending Machine | Gate M18, Concourse M Phone: (855) 969-8678 | 24/7 | Travel accessories, Electronic items, Sound systems |
| Hudson Wall Shop | M21, Concourse M Phone: (773) 894-3485 | 8:00 A.M. to 8:00 P.M. | Chicago-themed gifts, Fashionable range of apparel, Travel merchandise Books, Accessories |
| Dufry | M16, Concourse M Phone: (773) 601-2901 | 6:00 A.M. to 11:30 P.M. | International cosmetics, Fragrances, Liquor, Tobacco, International confectionery, Fashion accessories |
| M20, Concourse M Phone: (773) 601-2901 | 9:30 A.M. to 9:30 P.M. | ||
| Hudson News and Gifts | M20, Concourse M Phone: (773) 894-7177 | 8:00 A.M. to 9:00 P.M. | Chicago-themed gifts, Fashionable range of apparel, Travel merchandise Books, Accessories |
| Baggage Claim Area, Phone: (773) 686-7539 | |||
| M18, Concourse M Phone: (773) 462-8109 |
ORD Terminal 5 Other Services & Facilities
Terminal 5 of ORD Airport accommodates several other services and facilities required by fliers. Fliers, as well as visitors, can access the same to have a pleasurable travel or visiting experience. The range of services includes ATMs, currency exchange, feeding zones, and so on.
To get an idea about the available services, one can take a look at the table below:
| Service Type | Location | Open Hours |
|---|---|---|
| ATMs | Gate M18, Concourse M | – |
| Ticketing Level, Concourse M | – | |
| Mother’s Room | Gate M20, Concourse M | 24/7 |
| Gate M8, Concourse M | ||
| Gate M32, Concourse M | ||
| Gate M37, Concourse M | ||
| Seaway Bank – Foreign Currency Exchange | Baggage Claim,Lower Level | 8:30 A.M. to 5:00 P.M. |
| Upper Level | 8:30 A.M. to 9:00 P.M. |
Chicago O’Hare Airport Terminal 5 Parking
For Terminal 5, Lot D is the parking option available at Chicago O’Hare Airport. This option at O’Hare Airport Terminal 5 for parking is currently not for overnight stays. Instead, it is a suitable option for those looking for convenient yet reasonably-priced short-term parking facilities.
The charges of Lot D start from USD 3 onward. However, the lots are extremely limited. Also, the renovation work is ongoing to expand and replace the current Lot D with a six-story garage.
For parking fees for this facility, one can take the following into account:
| Duration of Parking | Applicable Charges (In USD) |
|---|---|
| 0-1 hour | 3 |
| 1-2 hours | 6 |
| 2-3 hours | 10 |
| 3-4 hours | 14 |
| 4-8 hours | 36 |
| 8-24 hours | 77 |
Note: For vehicle assistance, 30-day reservations, or accessible parking. Call the Parking Garage Office at (773) 686-7530.
ORD Terminal 5 Transportation
To move smoothly within and outside Terminal 5, ORD Airport has numerous transportation options. Depending on the precise needs, comfort, and convenience, one can choose from the transportation options available.
For more information, passengers can consider the details below:
| Transportation Type | Pick-up/Drop-Off Location | Fares/Fees | Top Service Providers |
|---|---|---|---|
| Shuttles | Terminal 5/Arrival curbside of Terminal 2 | Vary from one provider to another | – |
| Regional Buses | Multi-Modal Facility (MMF),10255 W. Zemke. | Vary as per providers | Coach USA/Van Galder, PCC/Peoria Charter Coach, Lafayette Limo Inc., Reindeer Shuttle |
| Taxis | Taxi Stand, Outside Baggage Claim, Terminal 5 | Average Fare USD 30-40 (From the airport to Downtown Chicago) Shared Fares Downtown: USD 24 (Each traveler) Midway International Airport: USD 37 (Each traveler) McCormick Place: USD 24 (Each traveler) | |
| Limousines | Lower Level, Terminal 5 (From Door C) | Varies from one provider to another | – |
| Rideshare | Lower Level, Terminal 5 | Vary from one provider to another | Lyft, Uber |
| Rental Cars | 10255 W. Zemke Blvd., Chicago, IL 60666 | Varies as per providers | Hertz, Dollar, Alamo, Budget, National, Avis, Thrifty, Sixt, Payless, Fox, Enterprise |
| Public Transit | CTA Blueline Lower Level, Parking Garage Metra Northeast side, O’Hare, Zemke and Mannheim RoadsPaceMulti-Modal Facility, Terminal 5 | Vary from one provider to another | CTA Blueline, Metra, Pace, Route 250, Route 330 |
Chicago O’Hare International Airport (ORD) Terminal 5 Map
The O’Hare Terminal 5 map is a useful feature for fliers seeking directions from one point to another within the complex. They can use it to find dining options, shops, parking, etc. In case fliers want to know the distance and shortest route to a specific counter or facility, this map features a convenient method for the same.
Chicago O’Hare Airport Terminal 5 is well-equipped with services and facilities a passenger would need to have a positive travel experience. Be it dining options or safe and affordable parking, everything is conveniently offered through its well-constructed structure. Even amidst high passenger traffic, these services are accessible.
FAQs
Yes, At O’Hare Airport Terminal 5, a parking option is available, namely Lot D.
Passengers can park their vehicles at Terminal 5, O’Hare Airport, Lot D Parking Garage.
Yes, TSA PreCheck is available at Chicago O’Hare International Airport, Terminal 5.
Uber picks up from the Lower Level of Terminal 5 at ORD Airport.
No, Terminal 5 at Chicago O’Hare Airport does not have a Starbucks.
Delta, Frontier, Air India, Southwest, etc. are some airlines operating from ORD Airport Terminal 5.
Via CTA Blue Line, visit the Lower Level of the Parking Garage to reach ORD Airport Terminal 5.