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Terminal 1 of Chicago O’Hare International Airport (ORD) is the primary hub for major international carriers like United Airlines, Lufthansa, and All Nippon Airways. Terminal 1 has 52 boarding gates and is segregated into two concourses B and C.
The terminal offers a variety of dining, shopping, and other amenities including lounges, duty-free outlets, and expedited security options for eligible travelers.
Guide of Chicago O’Hare Airport (ORD) Terminal 1
The ORD Terminal 1 was opened to the public in 1980. It underwent a redevelopment worth 500 million USD that replaced aging terminal facilities. This terminal is also known as United Airlines’ Terminal, the airlines’ major hub.
Here is the table highlighting the essential information about Terminal 1 of Chicago O’Hare International Airport (ORD):
| Terminal | Terminal 1 |
| Founded in | 1980 |
| Type | Public |
| Hub for | United Airlines |
| Address | 10000 W O’Hare Ave, Chicago, IL 60666 |
| Official Website | https://www.flychicago.com/ |
| Social Media | https://www.facebook.com/fly2ohare/ https://x.com/fly2ohare https://www.instagram.com/fly2ohare/ |
Airlines Operating at Chicago O’Hare Terminal 1
Terminal 1 is the hub for United Airlines and its Star Alliance partners. Here is the list of airlines operating from Terminal 1:
| Airline | Type of Flights |
|---|---|
| United Airlines | Domestic & International |
| United Express | Regional Flights |
| Lufthansa | International |
| All Nippon Airways (ANA) | International |
Baggage Claim at O’Hare Airport Terminal 1
Terminal 1 has two baggage claims located at Concourse B near gates B6 and C18. The baggage claim is located on the lower level of the terminal. When arriving, international passengers must go through immigration control before they pick up the checked baggage.
| Location | Lower Level of Terminal 1, near gates B6 and C18 |
| Operating Hours | 24/7 |
| United Airlines Baggage Services | Phone: +1-800-335-2247 (Lost & Delayed Baggage) Office Location: Near baggage carousels in Terminal 1 |
| Lufthansa Baggage Services | Phone: +1-800-645-3880 Office Location: Terminal 1 baggage claim area |
| All Nippon Airways (ANA) Baggage Services | Phone: +1-800-235-9262 Office Location: Terminal 1 baggage claim |
Find all details and procedures on our main page of O’Hare Airport baggage claim.
Lost & Found at O’Hare Airport Terminal 1
Different organizations at Terminal 1 handle lost and found items. Passengers trying to locate the missing items must contact the organizations given below that are closest to the location where the affected item/baggage was last seen.
| O’Hare Airport Transit System (ATS) | (773) 601-1817 [email protected] |
| Parking Facilities (Keys Only) | (773) 686-7530 (Standard Parking) |
| Parking Facilities (All Other Items) | (773) 686-2385 |
| Restaurants / Food Service | (773) 377-7804 |
| Hudson News | (773) 686-7535 |
| Terminal 5 Customs Area | (773) 686-3157 (U.S. Customs) |
| Public Areas of the Terminal | (773) 686-2385 (Chicago Police) |
| Rental Cars (Multi-Modal Facility) | (773) 462-9515 |
Find the location and operating hours on the main page of the ORD Airport Lost and Found.
Airport Lounges at O’Hare Terminal 1
Terminal 1 houses several lounges managed by United Airlines which include United Clun and United Polaris Lounge. United Club can be accessible by Economy Class passengers for a fee and is available at multiple locations at Terminal 1. United Polaris Lounge offers access specifically to the International First Class and Business Class passengers only.
| Airline/Lounge | Location | Telephone |
|---|---|---|
| United Club | Terminal 1 – Gate B6 | (866) 822-5827 (Lounge) |
| Terminal 1 – Gate B18 | ||
| Terminal 1 – Gate C10 | ||
| Terminal 1 – Gate E7 | ||
| Terminal 2 – Gate F9 | ||
| United Polaris Lounge (International First & Business Only) | Terminal 1 – Gate C18 | (866) 822-5827 (Lounge) |
Restaurants & Dining at O’Hare Terminal 1
Terminal 1 offers a range of dining options that satisfy every traveler’s cravings. You can enjoy class deep-dish pizza, fresh salads, juicy steaks, and other international cuisines near your boarding gate.
Below is the table highlighting all restaurants available at O’Hare Terminal 1:
| Restaurant Name | Location | Hours of Operation |
|---|---|---|
| America’s Dog | T1 near Gate C17 | 7:45 a.m. – 7 p.m. |
| Auntie Anne’s | T1 near Gate C18 | 6 a.m. – 9 p.m. |
| Beaudevin Wine Bar | T1 near Gate C17 | 6 a.m. – 9 p.m. |
| Berghoff Cafe | T1 near Gate C26 | 6 a.m. – 8 p.m. |
| Billy Goat Tavern & Grill | T1 near Gate C19 | 6 a.m. – 9 p.m. |
| Brioche Doree (2 Locations) | T1 near Gate C21 T1 near Exit 1F | 4:30 a.m. – 9 p.m. |
| Ciao Gourmet Market (2 Locations) | T1 near Gate C15 T1 Baggage Claim | 6 a.m. – 9 p.m. |
| Cafe Zoot | T1 near Gate C19 | 5 a.m. – 8 p.m. |
| Chili’s | T1 near Gate B14 | 5:30 a.m. – 9 p.m. |
| Dunkin’ Express | T1 near Gate B14 | 5 a.m. – 8:30 p.m. |
| Eli’s Cheesecake – Vienna Beef | T1 near Gate B9 | 6:30 a.m. – 8:30 p.m. |
| Fresh Market on the Go | T1, Gate C23 | 7 a.m. – 8 p.m. |
| Galileo Bar & Grill | T1 near Gate B19 | 7 a.m. – 8:30 p.m. |
| Garrett Popcorn Shops | T1 near Gate B8 | 7 a.m. – 8 p.m. |
| Goose Island Beer Co. (2 Locations) | T1 near Gate C10 T1 near Gate B1 | 6 a.m. – 9 p.m. |
| Great American Bagel Co. | T1 near Gate B14 | 6 a.m. – 6 p.m. (Sun-Fri), 6 a.m. – 4 p.m. (Sat) |
| Jamba Juice | T1 near Gate B7 | 7 a.m. – 8 p.m. |
| Jazz Bar | T1 near Gate C19 | 7 a.m. – 9 p.m. |
| La Tapenade Mediterranean Cafe | T1 near Gate B4 | 5 a.m. – 9 p.m. |
| Manchu Wok | T1, Gate C19 | 10 a.m. – 7 p.m. |
| McDonald’s | T1, Gate B11 T1, Gate C11 | 4 a.m. – 10 p.m. |
You can get all the menu and dining options on our specific page of O’Hare Airport Restaurants.
Shops & Retail at ORD Airport Terminal 1
Terminal 1 offers a wide selection of shops and retailers that meet every traveler’s needs. Whether you are looking for an outlet to purchase last-minute travel essentials, luxury articles, souvenirs, books, or electronics. Terminal 1 has a variety of stores that offer a diverse shopping experience.
Below is the overview of all retail stores alongside its location at Terminal 1:
| Store Name | Location | Hours of Operation |
|---|---|---|
| Baby and Travel Essentials (Vending) | Concourse C near Gate C11 | 24 Hours |
| Barbara’s Bookstore | T1 near Gate B10 T1 near Gate C15 | 6 a.m. – 9 p.m. |
| Brookstone | T1 near Gate C11 | 6 a.m. – 9 p.m. |
| CNN Newsstand Chicago | T1 near Gate B9 | 5:30 a.m. – 8:30 p.m. |
| CVS (Vending) | T1, Baggage Claim Concourse B, Gate B14 | 24 Hours |
| Field Museum | T1 near Gate B8 | 8 a.m. – 7 p.m. |
| Hoypoloi An Uncommon Gallery | T1 near Gate B6 | 10 a.m. – 5 p.m. (Closed Tuesday/Saturday) |
| Hudson News & Gifts | Various Locations (Gates B4, B10, B14, B18, B20, C8, C18, C21, C22, C23) | Hours Vary (Mostly 5:30 a.m. – 9:30 p.m.) |
| Hudson News & Gifts (TEMP CLOSED) | T1, Baggage Claim | 8 a.m. – 4:30 p.m. |
| Hudson Nonstop | T1 near Gate B6 | 5:30 a.m. – 9 p.m. |
| IL Lotto | Concourse B (Gate B11), Concourse C (Near Food Court), Disco Tunnel | 24 Hours |
| iStore (Vending) | T1, Baggage Claim & Gate B14 | 24 Hours |
| InMotion | T1 near Gate B7 | 6 a.m. – 8 p.m. |
| Johnston & Murphy | T1 near Gate B6 | 6 a.m. – 8 p.m. (Weekends: 6 a.m. – 7 p.m.) |
| Kylie Cosmetics (Vending) | T1, Concourse B, Gate B12 | 24 Hours |
| Lego (Vending) | T1 near Gate B14 | 24 Hours |
| Oakley | T1 near Gate B8 | 7 a.m. – 8 p.m. |
| Spirit of the Red Horse | T1 near Gate C21 | 8 a.m. – 4:30 p.m. |
| Sunglass Hut | T1, Concourse C, Gate C9 | 7 a.m. – 7 p.m. |
| Vosges Haut-Chocolat | T1 near Gate B6 | 6:30 a.m. – 8:30 p.m. |
Passengers can also get more information about these stores with the help of the main page O’Hare Airport Shops.
Services & Facilities at ORD Terminal 1
Terminal 1 offers a range of essential services and facilities that enhance passengers’ comfort and convenience. Here you will find multiple ATMs at Terminal 1 for quick cash access. To relax before your next departure, you can visit Terminal Getaway Spa which offers soothing therapies, while Body Charging stations offer quick energy boosts.
Passengers traveling with infants can take advantage of Mamava Nursing Pods and a dedicated Mother’s Room located at Terminal 1. Currency exchange services are also available at Seaway Bank. For hydration, numerous water refill stations ensure a seamless and comfortable travel experience for all travelers.
| Service/Facility | Location | Hours of Operation |
|---|---|---|
| ATM (3 Locations) | Concourse C, Gate C18 Concourse B, Gate B7 Terminal 1 | 24 Hours |
| Body Charger (4 Locations) | T1, Concourse B, Gate B11 Concourse B, Gate B12 Concourse C, Gate C23 Concourse C, Gate C11 | 24 Hours |
| Mamava (Nursing Pod) (3 Locations) | T1, Concourse C, Gate C23 Concourse B, Gate B7 Concourse C, Gate C11 | 24 Hours |
| Mother’s Room | T1, Concourse B, Gate B10 | 24 Hours |
| Seaway Bank – Foreign Currency Exchange (2 Locations) | T1 near Gate B9, near Gate C18 | 7 a.m. – 4:30 p.m., daily |
| Shoe Hospital | T1 near Gate B10 | 9 a.m. – 3 p.m., Monday – Friday |
| Terminal Getaway Spa | T1, Concourse B, Gate B12 | 8 a.m. – 8 p.m. Daily |
| Water Refill Station (8 Locations) | T1, Concourse B, Gate B4 Concourse B, Gate B14 Concourse C, Gate C16 Concourse C, Gate C17 Concourse C, Gate C20 Concourse C, Gate C21 Concourse C, Gate C24 Concourse C, Gate C28 | 24 Hours |
Chicago O’Hare Airport Currency Exchange is the main page to get all the rates, availability of currency, and more.
Parking at ORD Airport Terminal 1
Passengers parking their vehicles at Terminal 1 must consider the Main Garage (Hourly Parking) or Premier Parking which offers direct access to the terminal. For long-term parking, passengers must consider Economy Lots F, G, and H.
Below is the overview of all parking options available at Terminal 1 of Chicago O’Hare International Airport:
| Parking Type | Location | Rates |
|---|---|---|
| Short-Term Parking | Near Terminals 1, 2, and 3 | |
| Main Garage (Hourly Parking) | Closest to Terminals 1, 2, and 3 | 3.00 USD for the first hour, up to 77.00 USD for 24 hours |
| Premier Parking | Main Garage (Covered Parking) | 63.00 USD per day (includes taxes & fees) |
| Lot A (Parking Garage) | Near Terminals 1, 2, and 3 | 5.00 USD for 3 hours, 60.00 USD for 24 hours |
| Valet Parking (Lot A) | Near Terminals 1, 2, and 3 | 22.00 USD per 3 hours, 54.00 USD for 24 hours |
| Long-Term Parking | Economy Lots (F, G, and H) | 15.00 USD to 22.00 USD per day (varies by lot) |
| International Lot D | Near Terminal 5 (International) | 8.00 USD for 3 hours, 60.00 USD for 24 hours |
| Cell Phone Lot | Near all terminals | Free for pick-up/drop-off |
| Reserved Parking | Near terminals (pre-booked) | NA |
Transportation Options from ORD Terminal 1
Terminal 1 offers various transportation options for passengers traveling to and from the airport. Here’s an overview:
- O’Hare Airport Transit System (ATS): This is the automated people mover transit system that connects Terminal 2, and parking lots and operates 24/7.
- CTA Blue Line Train: It offers direct rail access from Terminal 1 to downtown Chicago. The main station is located at the lower level of Terminal 2. Passengers can access the Airport Transit System from Terminal 1 to access the CTA Blue Line Train.
- Metra Rail: The Metra North Central Service connects Terminal 1 to downtown and the suburbs of the Chicago metropolitan area. The station is at Terminal 1 and is accessible via the ATS.
- Taxis: The taxis are available at the arrival level which is outside the O’Hare Terminal 1. The fare to/from Downtown Chicago is between 30 and 50 USD.
- Terminal Transfer Bus: Terminal 1 has pedestrian connections that offer inter-terminal transit, specifically to Terminal 2. The service runs every 15 minutes between 11:30 a.m. and 9:30 p.m. The pickup location from Terminal 1 is gate B1.
- Limousine: On-demand limousine services are available at terminal 1 from the lower level road lane outside the ORD baggage claim area.
- Ride-Share Services: Ride-share services are available at O’Hare Terminal 2 between doors 2A and 2D. To reach Terminal 2 you can take services of Terminal Transfer Bus and CTA Blue Line Train.
Terminal 1 Map of Chicago O’Hare International Airport (ORD)
Passengers can access the interactive O’Hare Airport Terminal map given below. On the 1st floor of the ORD Terminal 1 where the passengers will arrive, baggage claim area, immigration counters, and customs. Passengers with connections on United Airlines (UA) must proceed to the designated baggage counter. Passengers eyeing inter-terminal transit must take the escalator to the shuttle station Airport Transit System (ATS).
Terminal 1 is a well-equipped hub for United Airlines alongside its Star Alliance members offering a seamless travel experience for domestic and international travelers. The terminal offers 52 boarding gates across Concourses B and C that offer diverse shopping, dining, and lounge options.
Besides, there are essential services like baggage claim and transportation that make navigating the airport smooth and convenient. Besides, passengers can enjoy comfortable amenities including ATMs, spas, and nursing pods. Being one of the busiest terminals 1 at Chicago O’Hare International Airport, it is the most passenger-friendly airport in the world that ensures a smooth and enjoyable travel experience.
FAQs
United Airlines and its Star Alliance members (Lufthansa and All Nippon Airways) are the sole operators of Chicago O’Hare Terminal 1.
ORD Terminal 1 offers a variety of restaurants, including fine dining, and quick-service eateries as mentioned above. Popular choices include Tortas Frontera, Berghoff Café, and Starbucks.
Yes, Terminal 1 features several lounges, including the United Club and the United Polaris Lounge, which offer comfortable seating, complimentary meals & refreshments, free WiFi, and priority services exclusively for Business Class and First Class flyers.
You can walk between Terminal 2 and Terminal 1 using the pedestrian walkways within the airport. The terminals are connected post-security. You can also access the O’Hare Airport Transit System (ATS) and CTA Blue Line Train for inter-terminal transit.